FREE UK Delivery and Luxury Gift Box

Contact Us

If you have any questions about your order please visit our FAQ page first.

Dispatch and delivery times can be found on our delivery page.

Any other queries please contact our customer care team by filling out the from below

If you have an account with us, you can access your current tickets by clicking "Customer Care" in your account page.

Our customer care team is currently reduced so any emails will be replied to but it may take up to 5 working days to receive a response, please refrain from sending further emails regarding this subject as this will only delay our response in getting back to you.

We appreciate this may be frustrating, however we hope you understand and please be assured all issues will be resolved as soon as humanly possible.

Contact Information


Average Customer Rating:
4.6/5 Feefo

Independent Service Rating Based on 11824 verified reviews Read all reviews
Everything was perfect! Delivery is quick, the actual product is such good...
Bella Causon - 20 hours ago
"5th purchase. They dont disappoint!"
Swift delivery and prompt notifications! No issues even with the pandemic going...
Roseanna Leathley - 22 hours ago
Great service and arrived a lot quicker than expected.
Trusted Customer - 22 hours ago
"Very happy girlfriend"
Great product. My girlfriend loved it!
Ryan Jones - 23 hours ago
"Difficult situation handled well"
The purchase was a gift for a special birthday so paid extra for it to arrive...
Trusted Customer - 23 hours ago
"Fantastic service!"
Fast, efficient. Just as described. No faults at all. Lovely packaging.
Trusted Customer - 23 hours ago
"Easy to use website and swiftly delivered product"
good value for money and quickly delivered
Jennie Walker - 23 hours ago
"Beautiful piece of jewellery"
Very quick Delivery
Sonia Monaghan - 23 hours ago
"Definately use again !"
Excellent all round service from ordering to delivery. Seamless
Christine - 23 hours ago
"Amazing company!"
Great layout of the website, quick and easy purchase. My mum was delighted with...
Jonathon Robinson - 24 hours ago
"Personalised necklace"
I ordered 2 personalised Letter necklaces for two girls that have recently lost...
Trusted Customer - 24 hours ago
"Excellent product and service"
Superb service. Engraved item was with me in 36hours! A beautiful necklace in a...
Nicola Donnithorne - 24 hours ago
"Highly recommend. Lovely items."
Great service. Delivery on time.
Trusted Customer - 1 day ago
High quality necklace made in the UK by a small family run company and ultra...
Laura Brotherton - 1 day ago
Super quick delivery & really well presented in gift box
Hannah Winwood - 2 days ago