FREE UK DELIVERY & LUXURY GIFT BOX

Delivery & Returns

Delivery Options for the UK

All orders are dispatched within 3 working days via First Class Royal Mail with proof of postage. Your order will be beautifully wrapped and well packaged upon arrival.

During this time we have less staff in the Studio and are following Social Distancing guidelines. This is to ensure our fantastic team stays safe. We aim for all orders to be dispatched within 3 working days for our standard delivery options. Once dispatched we expect your personalised order to arrive within 1-5 working days.

If you need a guaranteed, speedier service, you can pay a small fee to upgrade to Express which means that you will receive your order on the next working day. Orders placed after 2pm will be dispatched the following working day.

*PLEASE NOTE: Royal Mail is currently experiencing service delays across the country so there may be a longer delay between dispatch and delivery, more information can be found via this link - Royal Mail Service Update.

Delivery Options Outside the UK

All international orders are dispatched within 3 working days via a tracked international service, where available. Some locations are exempt from a tracked delivery service, you can see this at checkout when you place your order. Order's over £40 will be shipped free of charge.

European Orders

Once dispatched we expect your order to arrive within 5-7 working days, if your order was dispatched via a tracked service you can visit Track and Trace to follow your order using your Royal Mail tracking number.

Rest of the World Orders

Once dispatched we expect your order to arrive within 7-14 working days, if your order was dispatched via a tracked service you can visit Track and Trace to follow your order using your Royal Mail tracking number.

If you do not have your Royal Mail tracking number, you can contact us by emailing enquiries@bloom-boutique.co.uk.

PLEASE NOTE: that there are currently selected countries not accepting mail, unfortunately, we will not be accepting orders from those countries. A list of these can be found via the following link - Royal Mail International Delivery.

Returns Policy

We want to ensure that your purchase arrives on time, safe and sound, and as you intended however on the odd occasion our best effort can fail us.

UK Returns Process for the UK

If you are unhappy with your purchase, we offer a full refund on any products that have not been personalised. The product should be returned within 28 days of the original purchase date and received back in its original packaging and be fit for re-sale. Unfortunately, we do not offer free returns for international customers, however, if an item is faulty please do make contact with us.

Please contact Bloom Boutique by emailing enquiries@bloom-boutique.co.uk and explain the reasons for your refund, our team will be happy to help.

Need an exchange?

We will be happy to exchange items to UK addresses within our returns policy period. If you do need an alternative item, please contact us by emailing enquiries@bloom-boutique.co.uk with details of the product you would like to receive. We will process your request as soon as possible.

Which items am I not able to return?

All personalised items are ineligble for return or refund.

Earrings are non-returnable due to health and safety reasons.

This does not affect your right to return faulty products or your statutory rights.

What if something is faulty?

On the rare occasion that we don’t quite meet your expectation and fall short on providing a quality product then we ask that you contact us via this link where we are on hand to help.

Will I receive a refund?

All returns where an exchange is not acceptable will be refunded to the credit/debit card or PayPal account used for the original purchase within 14 calendar days from receipt of goods returned.  This does not affect your statutory rights as a consumer.

What is your Return Address?

Bloom Boutique LTD

3 The Plains

Totnes, Devon

TQ95DR

United Kingdom

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 7988 verified reviews Read all reviews
100%
"Absolutely beautiful"
Beautiful jewellery and beautiful presentation in beautiful boxes! I was...
Trusted Customer - 1 day ago
100%
"Great service from Bloom Boutique"
Absolutely loved the necklace and packaging. Fast delivery. Definitely will...
Trusted Customer - 1 day ago
100%
"Great present"
Great service, product arrived quickly and was as ordered
Trusted Customer - 1 day ago
100%
"Very sweet"
Design is very very nice that’s the reason I choose Bloomboutique.uk but they...
Gulsen Dolunay - 1 day ago
100%
"Amazing"
My order was delivered before I expected and its beautiful. Cant ask for...
Trusted Customer - 1 day ago
100%
"Lovely necklace for my best friends 40th."
Great service. Lovely piece of jewellery.
Alison Pye - 1 day ago
100%
"The most beautiful elegant personalised necklaces"
I bought two personalised necklaces with my name on and one from my friend....
Becky Frankland - 2 days ago
100%
"absolutely lovely products!"
definitely recommend! I purchased two of their personalized jewelry pieces and...
Jilliane Pangilinan - 2 days ago
80%
"Bel prodotto."
Mi sono piaciuti molto i prodotti personalizzati che offrivano. Il servizio è...
Trusted Customer - 2 days ago
100%
"Lovely bracelet and beautifully presented. Gift for 10 year old, delighted"
Excellent. Item arrived promptly.
Maggie - 2 days ago
100%
"Perfect gift ????"
Service is fast and quality products. Will buy again thank you **
crystal kirkup - 2 days ago
100%
"Necklace"
Great service
Naomi Woolley - 2 days ago
100%
"Beautiful jewellery, great service!!"
The bracelet i ordered was absolutely beautiful and it was delivered quickly....
Bethany Howells - 2 days ago
100%
"Amazing item, quick delivery"
Brilliant service. Very effievinet and quick. Impressed with the necklace,...
Laura - 2 days ago
100%
"The service from Arjav was top quality"
The service from arjav was top quality
Marko Bajic - 2 days ago