Free Worldwide Delivery with Luxury Gift Box

Delivery & Returns

Delivery Options for UK

All items are posted First Class Royal Mail with proof of postage. Your order will be, beautifully wrapped and well packaged upon arrival.

We aim for all orders to be delivered within 1-2 working days of dispatch for our standard delivery option, however if you need a guaranteed, speedier service, you can pay a small fee to upgrade to Express which means that you will receive your order next day.

Orders placed after 2pm will be dispatched the following working day. If you want more information about delivery for a product that you’ve already ordered, please get in touch with us at either enquiries@bloom-boutique.co.uk, via the following link or by phone on 01803 867266.

Europe Including Ireland

Please allow 5 to 7 working days from dispatch.

Rest of the World

Please allow 7-14 working days from dispatch. 

Returns Policy

We want to ensure that your purchase arrives on time, safe and sound, and as you intended however on the odd occasion our best effort can fail us.

UK Returns Process for UK

If you are unhappy with your purchase or have simply changed your mind, we offer a full refund on any products that have not been personalised. The product should be returned within 28 days of the original purchase date and received back in its original packaging and be fit for re-sale. Unfortunately, we do not offer free returns for international customers, however if an item is faulty please do make contact with us.

The returns procedure is just 7 simple steps:
Please contact Bloom Boutique either via this link or 01803 867266 and explain the reasons for your refund.

• If your refund is accepted, we will send you a website link to the Royal Mail website.
• Click on the link and fill out the form (all 3 steps).
• Print off the pre-paid returns label given.
• Please ensure you return is sent in the original packaging or a padded envelope and enclose your order form or a note stating your reason for the return, order number and name.
• Take your parcel to your local Royal Mail office where they will provide you with a tracking number – keep this receipt as it is your proof of postage.
• Your return will be processed within 14 days.

Need an exchange?

We will be happy to exchange items to UK addresses within our returns policy period. If you do need an alternative item, please contact us via this link with details of the product you would like to receive. We will process your request as soon as practically possible.

Which items am I not able to return?

If a product has been personalised, it unfortunately cannot be returned as this product cannot be resold.

Earrings are non returnable due to health and safety reasons. This does not affect your right to return faulty products or your statutory rights.

What if something is faulty?

On the rare occasion that we don’t quite meet your expectation and fall short on providing a quality product then we ask that you contact us via this link where we are on hand to help. Please return the product under our normal returns procedure within 28 days from the dispatch date and will be happy to exchange it for the same item or issue a full refund along with the postal cost.

Will I receive a refund?

All returns where an exchange is not acceptable will be refunded to the credit/debit card or PayPal account used for the original purchase within 14 calendar days from receipt of goods returned.  This does not affect your statutory rights as a consumer.

What is your Return Address?

Bloom Boutique Ltd
Unit 2/3 Wills Road
Totnes
Devon
TQ9 5XN

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 4770 verified reviews Read all reviews
100%
"Extremely happy"
Extremely quick service with no problems
Trusted Customer - 5 days ago
100%
"A friend gave me one. So impressed, bought similar one for another friend"
Excellent service. Quality good for price. Communication about delivery was...
Trusted Customer - 9 days ago
100%
"Top quality; great prices!"
Super fast delivery; the necklaces are beautiful. The display boxes they come...
Jessica Cousins - 11 days ago
100%
"Very quick delivery, exactly as described"
This is the second time I have bought from Bloom Boutique and again I wasn’t...
Shirley Roberts - 12 days ago
100%
"Recommend"
The necklace I ordered was just as shown and the engraving looked lovely. It...
Trusted Customer - 13 days ago
100%
"Very pleased with the pendants"
I bought 2 pendants for my grandaughters and they were perfect.
Elizabeth Boulton - 13 days ago
100%
"Lovely item"
Great quality and fast delivery
Trusted Customer - 13 days ago
100%
"Outstanding"
Fast, efficient service, excellent product, beautiful packaging, highly...
Trusted Customer - 13 days ago
100%
"Would definitely recommend!"
I bought a personalised bracelet set, it came so fast and the quality is great!...
Samantha Scotland - 13 days ago
100%
"Brilliant ????"
Fantastic service & product. Would definitely buy again. Thanks Bloom! x
Trusted Customer - 13 days ago
100%
"Beautiful Products"
Highly recommend! Bought two beautiful personalised pieces. Very fast delivery,...
sarah fleming - 14 days ago
80%
"Very efficient and serious company."
Delivery was very fast and efficient. Packing was excellent. The products...
Trusted Customer - 15 days ago
100%
"Bloom boutique are amazing,"
These products are beautiful, it was so easy to order with engraving and it...
Karen O - 15 days ago
100%
"Brill - but lack of customer service"
Fast quick and efficient PERFECT Although I did message customer services and...
Trusted Customer - 16 days ago
100%
"Beautiful jewellery, amazing service!"
I ordered a bracelet and had it personalised with the word ‘aunty’ to...
Trusted Customer - 16 days ago