FREE UK Delivery on Orders over £40

Delivery & Returns

UK

Our dedicated studio team works hard to ensure all orders are personalised and dispatched as soon as possible.

Estimated delivery dates can be seen at the checkout before you place your order.

During particularly busy times of year, such as Sale periods, orders may take a little longer to be dispatched. Please bear with us during this time so that we can do our best to get your orders to you as swiftly as possible.

UK STANDARD DELIVERY

Order by 12PM

Production Time

1-2 Working Days

Transit Time

3-5 Working Days

Orders Under £40£3
Orders Over £40FREE
  

UK SPECIAL DELIVERY

Order by 12PM

Production Time

1 Working Day

Transit Time

1-3 Working Days

Orders Under £50£5 
Orders Over £50FREE
  

UK EXPRESS DELIVERY

Order by 12PM

Production Time

1 Working Day

Transit Time

1 Working Day

All Orders£6
  
  
IRELAND

Our dedicated studio team works hard to ensure all orders are personalised and dispatched as soon as possible.

Estimated delivery dates can be seen at the checkout before you place your order.

During particularly busy times of year, such as Sale periods, orders may take a little longer to be dispatched. Please bear with us during this time so that we can do our best to get your orders to you as swiftly as possible.

Orders shipped outside the EU or for all orders over the value of €150 *(including the EU), may be subject to import duties charged by the courier. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

IRELAND STANDARD DELIVERY

Order by 12PM

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under £40£7
Orders Over £40FREE
  

IRELAND EXPRESS DELIVERY

Order by 12PM

Production Time

1-2 Working Days

Transit Time

1 Working Day

All Orders£26
  
  
EU

All orders to Europe are dispatched within 1-2 working days via a tracked international service, where available. Some locations are exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders shipped outside the EU or for all orders over the value of €150 *(including the EU), may be subject to import duties charged by the courier. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

Euro Tracked Delivery

Order by 12PM

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under £40£7
Orders Over £40FREE
  

Euro Tracked & Signed Delivery

Order by 12PM

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under £40£7
Orders Over £40FREE
  

Euro Standard Delivery

Order by 12PM

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under £40£7
Orders Over £40FREE
  
USA

All orders to the USA are dispatched within 1-2 working days via a tracked international service, where available. Some locations may be exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders under $800 will not be charged import duties at destination. For orders over $800, import duties will need to be paid by the recipient. We cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays.

USA Tracked Delivery

Order by 12PM

Production Time

1-2 Working Days

Transit Time

7-14 Working Days

Orders Under £40£10
Orders Over £40FREE
  

USA Express Delivery

Order by 12PM

Production Time

1-2 Working Days

Transit Time

2-3 Working Days

Orders Under £80£16
Orders Over £80FREE
  

Delivery for the Rest of the World

Once dispatched we expect your order to arrive within 7-14 working days, if your order was dispatched via a tracked service you can visit Track Your Item to follow your order using your Royal Mail tracking number.

Returns Policy

We want to ensure that your purchase arrives on time, safe and sound, and as you intended however on the odd occasion our best efforts can fail us.

Please get in contact with our customer care team who will be happy to help.

UK Returns Process

If you are unhappy with your purchase, we offer a full refund on any products that have not been personalised. The product should be returned within 28 days of the original purchase date and received back in its original packaging and be fit for re-sale. Unfortunately, we do not offer free returns for international customers, however, if an item is faulty please do contact us.

We will be happy to exchange items to UK addresses within our returns policy period. If you need an alternative item, please contact us with details of the product you would like to receive.

All returns where an exchange is not acceptable will be refunded to the account used for the original purchase within 14 calendar days from receipt of goods returned. This does not affect your statutory rights as a consumer.

On the rare occasion we fall short on providing a quality product then we ask that you contact us via our contact page where our fantastic customer care team will be happy to help.

Which items am I not able to return?

All personalised items are ineligible for return or refund.

Earrings are non-returnable due to health and safety reasons.

This does not affect your right to return faulty products or your statutory rights.

What is your Return Address?

Bloom Boutique LTD

Unit 2-3 Wills Road

Totnes, Devon

TQ95XN

United Kingdom

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 21614 verified reviews Read all reviews
100%
"I bought a bracelet for my sister and she loves it"
Great service
Claire Fenwick - 14 hours ago
100%
"Very good."
When I emailed about a complaint since my earrings came the wrong colour, I was...
Trusted Customer - 19 hours ago
100%
"Stunning"
Prefect no issues
Kirsty Whittle - 19 hours ago
100%
"Brilliant service, beautiful necklace"
Very efficient service, easy to use website and fast delivery. Would highly...
Jadine Witcher - 20 hours ago
100%
"18th birthday gift"
great service fast and reliable
Christine McCaul - 2 days ago
100%
"Beautiful products"
Amazing service, quick repsonses to questions, fast delivery and nothing is too...
Lisa Kelly - 3 days ago
100%
"Beautiful bracelet!"
The service was excellent. I paid for next day delivery and that’s exactly...
Trusted Customer - 3 days ago
100%
"Birthstone necklace"
Quick and easy to order and delivered within days
Julie Coombs - 3 days ago
100%
"Beautiful!"
Excellent service; Quick delivery
Lisa - 3 days ago
100%
"To find just the right gift go to Bloom boutique"
Their service is superb. The presentation boxes the items are packed in are...
Teresa Haynes - 4 days ago
100%
"Lovely product, service was quick and efficient but product details unclea"
Service was great. Very quick and efficient.
Trusted Customer - 4 days ago
100%
"Lovely thoughtful bracelet"
Fab service and arrived quickly
Char - 4 days ago
100%
"Recommend as a perfect gift"
Bought for my granddaughter 13th birthday, excellent delivery came within two...
Trusted Customer - 5 days ago
100%
"Beautiful bracelet love knot"
Great service and delivery loved my bracelet delicate but well made bracelet in...
Trusted Customer - 5 days ago
100%
"5 stars all the way"
Fast delivery amazing service
Sarah Winwright - 5 days ago