Delivery Update
YOU CAN STILL SHOP WITH US
Due to the current situation we have had to extend our delivery dates.
Following social distancing guidelines, we have now been able to bring back a small team who have been processing all the orders made over the past few weeks.
All new orders will now be processed and dispatched by the 19th June. We will continue to monitor the situation and update you with any changes.
We would like to thank everyone who has supported us during these difficult times.
PLEASE NOTE: Orders placed before 04/06 will be dispatched by the 14/06
Delivery Options for UK
All items are posted First Class Royal Mail with proof of postage. Your order will be beautifully wrapped and well packaged upon arrival.
During this time we have less staff in the Studio and are following Social Distancing guidelines. This is to ensure our fantastic team stays safe. This means we are unable to have orders dispatched as quickly as our normal speedy service. Unfortunately orders cannot be sent any sooner or via an Express service, we thank you for your patience and understanding.
Once dispatched we expect your personalised order to arrive within 1-5 working days*
*PLEASE NOTE: Royal Mail is currently experiencing service delays across the country so there may be a longer delay between dispatch and delivery, more information can be found here.
Delivery Options Outside the UK
Due to the current situation there has been service disruptions to deliveries outside the UK, though we still offer international delivey services please expect delays to your parcels being received.
Please find below a short list of countries that are current experiencing service delays, the full list can be found here.
- Australia
- Belgium
- France
- Germany
- Ireland
- Italy
- Netherlands
- Spain
- USA
PLEASE NOTE: that there are currently selected countries not accepting mail, unfortunately we will not be accepting orders from those countries. A list of these can be found here.
