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Care and Cleaning

Please be aware that over the course of time, discoloration may occur with silver or gold plated jewellery. This is due to general wear and tear and the acidity of your skin. When you are not wearing your jewellery, it should be stored in a box, or wrapped in tissue paper to maintain its polished look and avoid tarnishing.

Silver, gold and rose gold plated jewellery

To care for your jewellery please avoid coming into contact with water, perfume, lotions, hairsprays and detergents as this may cause your jewellery to tarnish. Most of our jewellery is costume jewellery and is therefore not designed to be worn constantly. Please do not sleep or shower with your jewellery. To keep your jewellery looking its best, polish using a soft cloth or gently buff.

Sterling Silver (925) jewellery

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Gold and Rose Gold Plate (18K) jewellery

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advise you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemicals (solvent, hair spray, perfumes) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

In the interests of hygiene, earrings cannot be returned or refunded

Replacement or exchange can only be considered where jewellery has been treated with care, and has not been personalised.

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 10444 verified reviews Read all reviews
100%
"Lovely gift"
Easy to order, quick delivery and a really lovely gift. The packaging is very...
Trusted Customer - 1 day ago
100%
"Well worth it"
Great service, lovely pieces of jewellery, have bought for my daughter, niece...
Trusted Customer - 1 day ago
100%
"Lovely items Fast free delivery .Thank you."
Ordered 2 necklaces in sale.They are absolutely beautiful.free fast...
Trusted Customer - 1 day ago
100%
"Beautiful Necklace"
My daughter was really pleased with the necklace and I had an issue which was...
Sarah Jackson - 1 day ago
100%
"Great quality"
Definitely recommend
Trusted Customer - 1 day ago
100%
"Fabulous efficient service"
The service was fabulous and very efficient. Website simple and...
Pam - 1 day ago
100%
"Dainty necklace"
Beautiful dainty necklace. My daughter loves it
Trusted Customer - 1 day ago
80%
"I love it!! Thank you so much!!"
Definitely!
Trusted Customer - 1 day ago
100%
"Very good service from start to finish and loved my orders"
I have ordered twice from bloom and have had great service both times From...
Susan McFarlane - 1 day ago
100%
"Beautiful necklace"
Beautiful necklace just took longer to arrive than expected
Roisin Boyce - 1 day ago
100%
"Excellent service"
Excellent service and beautiful necklace
Justine Watts - 1 day ago
100%
"Really happy customer!"
I’m really happy with the product and the price and the speed of delivery,...
Trusted Customer - 1 day ago
100%
"Great product!"
Delivery was prompt and on time, item was well made and looked lovely.Perfect...
Lindsey Di Rosa - 1 day ago
100%
"Lovely affordable gift"
My daughter received this as an 18th birthday present it is lovely well made...
Trusted Customer - 1 day ago
100%
"Just beautiful"
My daughter got me one for my birthday and I just loved it and thought it would...
Merle Jordan - 1 day ago