FREE UK DELIVERY & LUXURY GIFT BOX

Care and Cleaning

Please be aware that over the course of time, discoloration may occur with silver or gold plated jewellery. This is due to general wear and tear and the acidity of your skin. When you are not wearing your jewellery, it should be stored in a box, or wrapped in tissue paper to maintain its polished look and avoid tarnishing.

Silver, gold and rose gold plated jewellery

To care for your jewellery please avoid coming into contact with water, perfume, lotions, hairsprays and detergents as this may cause your jewellery to tarnish. Most of our jewellery is costume jewellery and is therefore not designed to be worn constantly. Please do not sleep or shower with your jewellery. To keep your jewellery looking its best, polish using a soft cloth or gently buff.

When washing your hands with soap and water or using hand sanitisers, we recommend taking any rings of beforehand to help maintain the longevity of your jewellery and ensuring your hands are completely dry before putting it back on.

Sterling Silver (925) jewellery

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Gold and Rose Gold Plate (18K) jewellery

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advise you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemicals (solvent, hair spray, perfumes) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

In the interests of hygiene, earrings cannot be returned or refunded

Replacement or exchange can only be considered where jewellery has been treated with care, and has not been personalised.

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 16196 verified reviews Read all reviews
100%
"Amazing product"
Ideal gift and soo well presented! I love them!
Jodie Montague - 11 hours ago
100%
"Beautiful bridesmaid gifts, perfect for my girls"
Prompt and lovely quality jewellery, perfect gifts for my girls
Jessie Rowledge - 13 hours ago
100%
"Beautiful jewellery, well worth the price"
Beautiful jewellery, well worth the price
Trusted Customer - 14 hours ago
100%
"Excellent"
I ordered my friend a beautiful necklace from yous and I couldn’t believe the...
Susan Couley - 14 hours ago
100%
"Good valuefor money"
Fast service, and a beautiful necklace.
Lisa Allison - 14 hours ago
100%
"I’m new to Bloom, bet happy I found them."
Easy to use website - I even managed to customise a pretty little necklace for...
Bethany N - 1 day ago
100%
"Great customer experience."
Great deal beautifully packed bunny is gorgeous. Will be shopping again <3 I...
Judyta Dziechciarz - 1 day ago
100%
"Perfect"
Fast delivery, nicely packaged.
Trusted Customer - 1 day ago
100%
"21st b day"
Amazing and the package is so nice, love it
Trusted Customer - 2 days ago
100%
"Excellent"
Lovely necklace, great quality, great service
Trusted Customer - 2 days ago
100%
"Perfect x"
I have bought a few items and they make perfect presents. Definitely recommend
Trusted Customer - 2 days ago
100%
"Great"
Delivered a day early and well packed
Greg Brough - 2 days ago
100%
"Gorgeous bracelet and perfect gift"
Prompt, helpful, easy to follow instructions
Trusted Customer - 2 days ago
100%
"Very Happy"
Brilliant service. Delivery was quick and necklaces were packaged well.Every...
Trusted Customer - 2 days ago
100%
"Great Company"
Bracelet is beautiful and much nicer than I expected, especially for the price....
donna t gordon - 2 days ago