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Care and Cleaning

Please be aware that over the course of time, discoloration may occur with silver or gold plated jewellery. This is due to general wear and tear and the acidity of your skin. When you are not wearing your jewellery, it should be stored in a box, or wrapped in tissue paper to maintain its polished look and avoid tarnishing.

Silver, gold and rose gold plated jewellery

To care for your jewellery please avoid coming into contact with water, perfume, lotions, hairsprays and detergents as this may cause your jewellery to tarnish. Most of our jewellery is costume jewellery and is therefore not designed to be worn constantly. Please do not sleep or shower with your jewellery. To keep your jewellery looking its best, polish using a soft cloth or gently buff.

Sterling Silver (925) jewellery

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Gold and Rose Gold Plate (18K) jewellery

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advise you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemicals (solvent, hair spray, perfumes) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

For more information on how to care for specific items of jewellery please call us on 01803 867 266

In the interests of hygiene, earrings cannot be returned or refunded

Replacement or exchange can only be considered where jewellery has been treated with care, and has not been personalised.

Average Customer Rating:
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4.6/5 Feefo

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"Couldn't be happier"
Ordered 3 personalised necklaces for my bridesmaids and couldn’t be happier....
Hannah - 23 hours ago
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"Excellent"
Amazing, easy and fast
Romney dallimore - 1 day ago
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"Plenty of options"
Quick delivery, stunning product. Second time I’ve ordered from this site...
Doreen Paisley - 1 day ago
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"Just beautiful"
Bought as a girf for my friends 40th, absolutely loved it, will definitely be...
Gina Kearney - 2 days ago
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"Perfect."
My daughter needed to find a birthday gift for her friend. We stumbled upon...
Trusted Customer - 2 days ago
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"Would Recommend!"
A lovely personalised gift, arrived in good time too.
Trusted Customer - 2 days ago
100%
"Very pleased"
Lovely bracelet, lovely wrapped and quick delivery. Thank you.
Mejoolie12 - 3 days ago
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"Exceptional quality and delivery!"
I had such a wonderful experience with bloom boutique. I bought a personalized...
Sandra De Jesus - 3 days ago
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"Superbly petfect"
Excellent service beautiful product exactly as was on line for my friends 50th...
linda ramsay - 3 days ago
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"Great products with super fast delivery"
Great service, super fast delivery. I like the fact delivery is included and...
Trusted Customer - 3 days ago
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"Everything was so easy to customise and it’s beautiful"
It’s amazing I’m so in love with my necklace
Claire O Sullivan - 3 days ago
100%
"love the item"
great service came on time
Trusted Customer - 3 days ago
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"Great!"
My order was processed and shipped really quickly and I was always reminded how...
Astrid Wenz - 3 days ago
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"Great company, good value"
Very nice jewellery and lovely packaging. Good value and arrived quickly. Would...
Trusted Customer - 4 days ago
80%
"Lovely gift for my sisters birthday!"
Item was as expected and came quickly in time for my sisters birthday. Really...
Trusted Customer - 4 days ago