Care and Cleaning

Please be aware that over the course of time, discoloration may occur with silver or gold plated jewellery. This is due to general wear and tear and the acidity of your skin. When you are not wearing your jewellery, it should be stored in a box, or wrapped in tissue paper to maintain its polished look and avoid tarnishing.

Silver, gold and rose gold plated jewellery

To care for your jewellery please avoid coming into contact with water, perfume, lotions, hairsprays and detergents as this may cause your jewellery to tarnish. Most of our jewellery is costume jewellery and is therefore not designed to be worn constantly. Please do not sleep or shower with your jewellery. To keep your jewellery looking its best, polish using a soft cloth or gently buff.

Sterling Silver (925) jewellery

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Gold and Rose Gold Plate (18K) jewellery

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advise you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemicals (solvent, hair spray, perfumes) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

In the interests of hygiene, earrings cannot be returned or refunded

Replacement or exchange can only be considered where jewellery has been treated with care, and has not been personalised.

Average Customer Rating:
4.6/5 Feefo

Independent Service Rating Based on 7988 verified reviews Read all reviews
"Absolutely beautiful"
Beautiful jewellery and beautiful presentation in beautiful boxes! I was...
Trusted Customer - 1 day ago
"Great service from Bloom Boutique"
Absolutely loved the necklace and packaging. Fast delivery. Definitely will...
Trusted Customer - 1 day ago
"Great present"
Great service, product arrived quickly and was as ordered
Trusted Customer - 1 day ago
"Very sweet"
Design is very very nice that’s the reason I choose but they...
Gulsen Dolunay - 1 day ago
My order was delivered before I expected and its beautiful. Cant ask for...
Trusted Customer - 1 day ago
"Lovely necklace for my best friends 40th."
Great service. Lovely piece of jewellery.
Alison Pye - 1 day ago
"The most beautiful elegant personalised necklaces"
I bought two personalised necklaces with my name on and one from my friend....
Becky Frankland - 2 days ago
"absolutely lovely products!"
definitely recommend! I purchased two of their personalized jewelry pieces and...
Jilliane Pangilinan - 2 days ago
"Bel prodotto."
Mi sono piaciuti molto i prodotti personalizzati che offrivano. Il servizio è...
Trusted Customer - 2 days ago
"Lovely bracelet and beautifully presented. Gift for 10 year old, delighted"
Excellent. Item arrived promptly.
Maggie - 2 days ago
"Perfect gift ????"
Service is fast and quality products. Will buy again thank you **
crystal kirkup - 2 days ago
Great service
Naomi Woolley - 2 days ago
"Beautiful jewellery, great service!!"
The bracelet i ordered was absolutely beautiful and it was delivered quickly....
Bethany Howells - 2 days ago
"Amazing item, quick delivery"
Brilliant service. Very effievinet and quick. Impressed with the necklace,...
Laura - 2 days ago
"The service from Arjav was top quality"
The service from arjav was top quality
Marko Bajic - 2 days ago